---
title: "How do I add an attachment to an email campaign in Sarbacane Campaigns?"
description: "Attach a file to your email, or share it with a link to keep the email light and track clicks."
url: https://help.sarbacane.com/en/articles/18-how-do-i-add-an-attachment-to-an-email-campaign-in-sarbacane-campaigns
collection: "Frequently Asked Questions"
updated: 2026-11-09
language: en
alternates: [fr, es]
---

# How do I add an attachment to an email campaign in Sarbacane Campaigns?

Attach a file to your email, or share it with a link to keep the email light and track clicks.

In Sarbacane Campaigns, you add an attachment from the advanced settings of the Message step. An attachment makes the email heavier: it uses more credits and increases the risk of landing in spam. For a document, a link to the file online is often a better choice.

## Prerequisites

-   An email campaign being created in Sarbacane Campaigns.
    
-   The file to attach, saved on your computer, 5 MB maximum.
    

## Steps

1.  At the Message step, at the top right, below the Next button, click **Advanced settings**.
    

![](https://staticfiles.gleap.io/helpcenter/683050d8834924b5aeaea8b7/20260325204844_4077.png)

2.  Click the attachment option.
    

![](https://staticfiles.gleap.io/helpcenter/683050d8834924b5aeaea8b7/20260325204844_6316.png)

3.  Browse the folders on your computer and select the file.
    

![](https://staticfiles.gleap.io/helpcenter/683050d8834924b5aeaea8b7/20260325204844_7512.png)

**Best practice**: instead of an attachment, host your file online and add a link to it on a text, button or image. The email stays light and you can see in the statistics who clicked: you can then follow up with the clickers or non-clickers.

## Expected result

The file name appears in the message header. It will be attached to each recipient's email.

## Troubleshooting

### I want to remove an attachment

In the message header, click the small cross next to the attachment name.

### My file is not added

The attachment must not exceed 5 MB. Compress the file or share it with a link.

### My campaign uses several credits per recipient

The attachment counts in the email weight: 1 credit per recipient for each 194 KB. Reduce the file size or replace it with a link (see [Why does my email campaign use more than one credit per recipient?](https://help.sarbacane.com/en/articles/42.md)).

### My recipients cannot open the attachment

Some email clients, such as Outlook, can change the file extension so that it no longer opens. Share the file with a link instead.

### I don't know who opened the document

An attachment cannot be tracked. With a link to the file, clicks appear in the campaign statistics.

## Related articles

-   [Why does my email campaign use more than one credit per recipient?](https://help.sarbacane.com/en/articles/42.md)