---
title: "How do I renew a domain name in Sarbacane Campaigns?"
description: "Extend the domain name bought with Sarbacane by one year, before it expires, to keep using it in your campaigns."
url: https://help.sarbacane.com/en/articles/182-how-do-i-renew-a-domain-name-in-sarbacane-campaigns
collection: "Frequently Asked Questions"
updated: 2026-11-02
language: en
alternates: [fr, es]
---

# How do I renew a domain name in Sarbacane Campaigns?

Extend the domain name bought with Sarbacane by one year, before it expires, to keep using it in your campaigns.

A domain name bought with Sarbacane is valid for one year. To keep using it, renew it starting five days before its expiration date. Renewal costs €25 excl. tax (one domain credit). Allow two minutes.

## Prerequisites

-   You are the account owner or an administrator.
    
-   You have a domain credit available. Otherwise, you are redirected to payment during the renewal.
    
-   You are within the five days before the expiration date, shown in the **Expires on** column of the Domains page.
    

## Steps

1.  In Sarbacane Campaigns, in the left sidebar, click the gear icon (**Settings**), then in the left menu, click Domains.
    

![Sarbacane Campaigns settings](https://staticfiles.gleap.io/helpcenter/683050d8834924b5aeaea8b7/20260325205806_3204.png)

2.  If the domain to renew is your default domain, temporarily choose another domain or **Not customized (default)** at the top right, in the **Default domain** list. Otherwise, the renewal cannot go through.
    

![Default domain list](https://staticfiles.gleap.io/helpcenter/683050d8834924b5aeaea8b7/20260325205806_7761.png)

3.  At the end of the domain's row, click the ••• menu, then **Renew**.
    

![Renew option in the ••• menu](https://staticfiles.gleap.io/helpcenter/683050d8834924b5aeaea8b7/20260325205806_0781.png)

4.  If you have no domain credit available, follow the payment page.
    
5.  Once the domain is **Activated** again, set it as the default again in the **Default domain** list.
    

## Expected result

The domain stays in the **Awaiting validation...** state for a few minutes, then returns to **Activated**, with a new expiration date one year later.

**Note**: before the expiration date, the account owner receives several reminder emails, and a banner appears in the interface.

## Troubleshooting

### The Renew option does not appear or does not work

Check that you are within the five days before expiration and that the domain is no longer set as the default (step 2).

### My domain has expired

The Domains page shows “Expired for N days”. The time allowed to renew depends on the extension. For a .fr, for example, you have 28 days to renew it with a new credit. After that, you must wait 80 days, or ask your account manager to restore the domain (paid service; they will tell you the cost). Deadlines by extension are listed on [the Gandi website](https://docs.gandi.net/fr/noms_domaine/renouvellement/deadlines.html).

## Related articles

-   [How do I buy a domain name in Sarbacane Campaigns?](https://help.sarbacane.com/en/articles/181.md)
    
-   [What are domain credits, and how can they be obtained?](https://help.sarbacane.com/en/articles/164.md)