---
title: "How do I cancel my Sarbacane subscription?"
description: "Canceling your Sarbacane subscription: the steps to follow and the deadlines to meet before renewal."
url: https://help.sarbacane.com/en/articles/308-how-do-i-cancel-my-sarbacane-subscription
collection: "Plans and subscriptions"
updated: 2026-11-02
language: en
alternates: [fr, es]
---

# How do I cancel my Sarbacane subscription?

Canceling your Sarbacane subscription: the steps to follow and the deadlines to meet before renewal.

Only the account owner can cancel the Sarbacane subscription, from the **Manage my plan** link. An appointment is required to finalize the cancellation. Submit your request at least 7 calendar days before renewal for an annual subscription, or 3 business days before for a monthly subscription.

## Prerequisites

-   Be the account owner.
    
-   Know your renewal date: it is shown in the **My current plan** block, on your account home page.
    

## Steps

1.  At the top right of the screen, click your initials (or your avatar).
    
2.  In the left-hand menu, click **Home**.
    
3.  In the **My current plan** block, click **Manage my plan**.
    
4.  Select **Cancel my subscription**.
    

> **Caution**: at the end of the current period, you lose access to all Sarbacane services, to the platform and to your data.

5.  Follow the steps shown on screen. An appointment is required to finalize the cancellation.
    

> **Best practice**: export the data you need before the end of your subscription period.

## Expected result

You receive a confirmation email. Automatic renewal is stopped, and you keep access to Sarbacane until the end of the period already paid for.

## Troubleshooting

### I can't see Manage my plan, or I can't cancel

Only the account owner can cancel. Ask them to do it, or see [How do you change the owner of your Sarbacane account?](https://help.sarbacane.com/en/articles/442.md)

### I missed the cancellation deadline

The subscription is automatically renewed for a new period, that is, one year for an annual subscription. You can cancel it before the following renewal, within the deadline.

### I want to delete my account, not just stop the subscription

See [How do I delete my Sarbacane account?](https://help.sarbacane.com/en/articles/93.md)

## Related articles

-   [How do I renew my Sarbacane subscription?](https://help.sarbacane.com/en/articles/307.md)
    
-   [How to choose between a monthly or annual subscription?](https://help.sarbacane.com/en/articles/313.md)
    
-   [How do I delete my Sarbacane account?](https://help.sarbacane.com/en/articles/93.md)