---
title: "How can I change my bank account details (RIB) for a direct debit?"
description: "Change the bank account used for the direct debit of your Sarbacane subscription."
url: https://help.sarbacane.com/en/articles/321-how-can-i-change-my-bank-account-details-rib-for-a-direct-debit
collection: "Payment and invoices"
updated: 2026-10-20
language: en
alternates: [fr, es]
---

# How can I change my bank account details (RIB) for a direct debit?

Change the bank account used for the direct debit of your Sarbacane subscription.

To change the bank account details (RIB) used for your direct debit, write to [abonnement@sarbacane.com](mailto:abonnement@sarbacane.com). Our teams will tell you how to send your new bank details.

## Prerequisites

-   Pay for your subscription by SEPA direct debit.
    
-   Have your [customer account number](https://help.sarbacane.com/en/articles/92.md) and your new bank account details (RIB) to hand.
    

## Steps

1.  Write to [abonnement@sarbacane.com](mailto:abonnement@sarbacane.com) and include your customer account number.
    
2.  Follow the instructions you receive to send your new bank account details (RIB).
    

## Expected result

The next direct debits for your subscription are taken from your new bank account.

## Troubleshooting

### I have never set up a direct debit

You can do it yourself: in the top-right corner of the screen, click your avatar. In the left-hand menu, click **Payment methods**, then **Set up a direct debit**.

## Related articles

-   [How do I pay a Sarbacane invoice?](https://help.sarbacane.com/en/articles/439.md)
    
-   [How can I modify my saved credit card?](https://help.sarbacane.com/en/articles/320.md)
    
-   [If I pay by SEPA, how long will it take before I can use my subscription?](https://help.sarbacane.com/en/articles/324.md)