---
title: "If I pay by SEPA, how long will it take before I can use my subscription?"
description: "The time between setting up the SEPA direct debit and the activation of your subscription."
url: https://help.sarbacane.com/en/articles/324-if-i-pay-by-sepa-how-long-will-it-take-before-i-can-use-my-subscription
collection: "Frequently asked questions"
updated: 2026-10-20
language: en
alternates: [fr, es]
---

# If I pay by SEPA, how long will it take before I can use my subscription?

The time between setting up the SEPA direct debit and the activation of your subscription.

Your subscription is activated as soon as your bank confirms that the direct debit mandate is set up, usually within 2 to 3 days. This time may vary depending on your bank.

If your trial period has not ended when you place your order, you keep access to the applications while the mandate is being validated.

## Troubleshooting

### My subscription is still not active after 5 working days

Write to [abonnement@sarbacane.com](mailto:abonnement@sarbacane.com) and include your customer account number.

## Related articles

-   [How do I pay a Sarbacane invoice?](https://help.sarbacane.com/en/articles/439.md)
    
-   [How can I change my bank account details (RIB) for a direct debit?](https://help.sarbacane.com/en/articles/321.md)