---
title: "Why is my email campaign clipped in Gmail?"
description: "Make your email lighter so that Gmail displays it in full, without the \"View entire message\" link."
url: https://help.sarbacane.com/en/articles/43-why-is-my-email-campaign-clipped-in-gmail
collection: "Frequently Asked Questions"
updated: 2026-11-09
language: en
alternates: [fr, es]
---

# Why is my email campaign clipped in Gmail?

Make your email lighter so that Gmail displays it in full, without the "View entire message" link.

Gmail clips emails whose code exceeds about 102 KB: it displays the beginning, then the mention "\[Message clipped\]" and a "View entire message" link. No email marketing tool can prevent this; the only solution is to make the message lighter. In Sarbacane Campaigns, test your email in Gmail before sending it.

## Prerequisites

-   An email campaign in Sarbacane Campaigns.
    
-   A Gmail address for your tests.
    

**Important**: in a clipped email, the end of the message is not loaded. The open may not be counted until the recipient clicks "View entire message", and the unsubscribe link, placed at the bottom, may be hidden.

## Steps

1.  At the Checks step, in the Tests block, click Send a test and send it to your Gmail address.
    
2.  Open the test in Gmail and check that it displays all the way to the bottom.
    
3.  If the mention "\[Message clipped\]" appears, make the email lighter (see Troubleshooting), then run a new test.
    

## Expected result

The email displays in full in Gmail, without the mention "\[Message clipped\]".

## Troubleshooting

### My email is too long

Shorten the text and keep the essentials at the top. For long content, publish it on a page (for example with Sarbacane Pages) and add a link to that page in the email.

### My email is clipped even though it is short

The email code is too heavy. The most common causes:

-   text pasted from Word or another program (paste it as plain text, with Ctrl + Shift + V);
    
-   a message reused from an old campaign, which accumulates unnecessary code (start from a template instead);
    
-   for an email imported as HTML: complex CSS styles, scripts or iframes to remove.
    

## Related articles

-   [Why does my email campaign display incorrectly in Outlook?](https://help.sarbacane.com/en/articles/39.md)
    
-   [Why does my email campaign use more than one credit per recipient?](https://help.sarbacane.com/en/articles/42.md)