---
title: "How do I add a user or sub-account to my Tipimail account?"
description: "Invite colleagues with the right role, or create sub-accounts to distribute your credits."
url: https://help.sarbacane.com/en/articles/437-how-do-i-add-a-user-or-sub-account-to-my-tipimail-account
collection: "Transactional emails"
updated: 2026-10-15
language: en
alternates: [fr, es]
---

# How do I add a user or sub-account to my Tipimail account?

Invite colleagues with the right role, or create sub-accounts to distribute your credits.

**Important** : this article applies only to **Tipimail** accounts. For a Sarbacane or Sendkit account, see [How do I add a user to your Sarbacane account?](https://help.sarbacane.com/fr/articles/82-comment-ajouter-un-utilisateur-a-votre-compte-sarbacane.md)

In Tipimail, you can give other people access to your account by adding them as users. You can also create subaccounts: each one operates independently, and you assign credits to each subaccount from the main account.

## Prerequisites

-   Have a Tipimail account.
    
-   **To add a user, have the Administrator** role on the account.
    
-   To create a subaccount: be logged in to the main account.
    
-   The email address of each person to invite.
    

## Steps

### Add a user

1.  At the top of the screen, click **My account**, then click **Users**.
    
2.  Click **Add**.
    
3.  Enter the email address of the person you want to invite.
    
4.  Choose their role:
    
    -   **User** : sends messages, views statistics, the blacklist, etc.
        
    -   **Administrator** : has the same permissions as a user, and can also access account settings (except for plan management and billing) and invite new users.
        

![Tipimail account settings on the Users tab, showing user-access information and an Add button. Visible: Tipimail Team, Last login, 28/09/2026 11:30:47, My account, Switch account, Log out.](https://staticfiles.gleap.io/ghelparticle/a6V0r4NKrsfbQNzVgR4EWp98F4QsWaytOCWxMAofWppEyfr3IQiIa6893EJxcKcekVrcsh3LiEY.png)

**Note** : you can change a user's role or delete them at any time from the **Users** page.

### Create a sub-account

1.  At the top of the screen, click **My account**, then **Accounts**.
    

![The Tipimail account settings screen has the Comptes tab selected, showing the Vos comptes section and an Ajouter button. Visible: Profil, Offre / Options, Facturation / Moyen de paiement, Utilisateurs, Comptes, Notifications.](https://staticfiles.gleap.io/ghelparticle/1xBLbrLw9Jxt3jaJkIHpBsjza8UVNcbQ3efSWxybPQoQL07vgr74EwmfGzneOL5MQoDRl2nhfWj.png)

2.  Add a sub-account. You can create as many as you need.
    

![The Mon compte page shows the selected Comptes tab, account management instructions, an Ajouter button, and a table of accounts with available credits and edit or delete controls. Visible: Mon compte, Profil, Offre / Options, Facturation / Moyen de paiement, Utilisateurs, Comptes.](https://staticfiles.gleap.io/ghelparticle/idhzTgZTPl7HHYRTIdWqiEyaObCZOn6MvebCFCneWiwHxc4U06MkgF64R9AKfZUdNE2Y3BvODTX.png)

##   
Expected result

The added user appears in the **Users** page list, with the selected role. The sub-account appears in the **Accounts** page list, and you can assign credits to it from the main account.

## Troubleshooting

### When I log in, I'm asked to choose an account

It’s normal if you have been invited to multiple Tipimail accounts: the same person can be a user or administrator of several accounts. When you log in, select the account you want to work with.