---
title: "How do you change your login email address in Sarbacane?"
description: "Here are the steps to follow to change your login email address."
url: https://help.sarbacane.com/en/articles/77-how-do-you-change-your-login-email-address-in-sarbacane
collection: "Login and security"
updated: 2026-10-27
language: en
alternates: [fr, es]
---

# How do you change your login email address in Sarbacane?

Here are the steps to follow to change your login email address.

In Sarbacane, you can change your login email address from the **Profile & preferences** page, **Credentials** tab. To confirm the change, you need your current password, then you click a confirmation link received by email after logging out of the application.

## Prerequisites

-   Be logged in to your Sarbacane account.
    
-   Know your current password.
    
-   Have access to the new email inbox you want to use as your login.
    

## Steps

1.  In the top-right corner of the screen, click your avatar: the **Profile & preferences** page opens on the **Credentials** tab.
    
2.  In the **Email** block, click **Update**.
    
3.  In **New email**, enter your new email address.
    
4.  In **Current password**, enter your password.
    
5.  To the right of the field, click the confirmation icon (the check mark ✓).
    
6.  Log out of your Sarbacane session.
    
7.  Open the activation email received in your new inbox.
    
8.  Click the confirmation link in the message.
    

> **Important**: you must log out of Sarbacane before clicking the activation link received by email. Otherwise, the email address change will not be confirmed.

## Expected result

Your new email address is confirmed and becomes your login for your next Sarbacane sessions.

## Troubleshooting

### The activation link does not confirm the address change

You were probably still logged in to your Sarbacane session when you clicked the link. Log out of the application completely, then open the activation link again from your inbox.

### I don't have access to the new email inbox

Without access to the destination inbox, you cannot use the confirmation link. Contact the owner of that inbox or your company's administrator.

### I don't receive the activation email

Ask your IT department to check that it is not being blocked by your company's security settings.

## Related articles

-   [How do you change or reset your password in Sarbacane?](https://help.sarbacane.com/en/articles/72.md)
    
-   [How do you change the owner of your Sarbacane account?](https://help.sarbacane.com/en/articles/442.md)