---
title: "What are the user roles and rights in Sarbacane?"
description: "Owner, Administrator or User: what each role lets you do in Sarbacane, and where to see each person's role."
url: https://help.sarbacane.com/en/articles/81-what-are-the-user-roles-and-rights-in-sarbacane
collection: "User Management"
updated: 2026-10-20
language: en
alternates: [fr, es]
---

# What are the user roles and rights in Sarbacane?

Owner, Administrator or User: what each role lets you do in Sarbacane, and where to see each person's role.

Sarbacane offers three roles: Owner, Administrator and User. Each person's role determines which features they can access and which resources they see (campaigns, lists, forms, landing pages). The Owner role goes by default to the person who created the account.

## Rights for each role

### Owner

The Owner has the same rights as an Administrator. However, some account information is sent only to their email address.

### Administrator

By default, an Administrator has access to the resources created by all users of the account:

-   Sarbacane Campaigns: campaigns, statistics and templates;
    
-   Contacts: lists;
    
-   Sarbacane Forms: forms;
    
-   Sarbacane Pages: landing pages.
    

### User

By default, a User has access to the resources authorized for their group. They cannot:

-   **manage the account**: share a resource with a group, manage tags, export contacts, export statistics, manage API access;
    
-   **in Sarbacane Campaigns**: transfer templates, send campaigns (automatic or not, email or SMS), send a test;
    
-   **in Sarbacane Forms and Sarbacane Pages**: manage publication;
    
-   **in Sarbacane Sendkit**: manage API keys.
    

> **Important**: an Administrator can grant each of these rights individually to a User, in the **Authorizations** tab of their profile.

## Prerequisites

-   Be the owner or an administrator of the account.
    

## Steps

1.  At the top right of the screen, click your avatar.
    
2.  In the left menu, click **Manage users**. The **Users** tab opens: each person's role is shown under their avatar.
    
3.  At the bottom of the user's card, click **Manage**.
    
4.  In the **Profile** tab, choose **Administrator** or **User** in the **Profile** list.
    
5.  To grant a specific right to a User, open the **Authorizations** tab, then turn on the matching switch (for example **Export contacts** in the **Account management** block).
    
6.  At the bottom of the page, click **Apply my selection**.
    

> **Note**: the **Profile** list only offers Administrator and User. To change the Owner, see [How do you change the owner of your Sarbacane account?](https://help.sarbacane.com/en/articles/442.md)

## Expected result

The new role is shown under the user's avatar, in the **Users** tab.

> **Note**: Sarbacane Chat has its own role management, in the application settings.

## Troubleshooting

### I can't see Manage users in the menu

Your role is User. Only the Owner and Administrators can view or change roles.

### I want to limit access to a campaign or a list

By default, all resources are shared with all users. The Owner or an Administrator can restrict this sharing: see [How to manage the sharing of a resource in Sarbacane?](https://help.sarbacane.com/en/articles/86.md)

## Related articles

-   [How to add a user to your Sarbacane account?](https://help.sarbacane.com/en/articles/82.md)
    
-   [How to create and manage user groups?](https://help.sarbacane.com/en/articles/85.md)
    
-   [How to manage the sharing of a resource in Sarbacane?](https://help.sarbacane.com/en/articles/86.md)