---
title: "Where can you find your customer account number in Sarbacane?"
description: "Find the number to give to support or your advisor so they can identify your account."
url: https://help.sarbacane.com/en/articles/92-where-can-you-find-your-customer-account-number-in-sarbacane
collection: "Settings"
updated: 2026-10-26
language: en
alternates: [fr, es]
---

# Where can you find your customer account number in Sarbacane?

Find the number to give to support or your advisor so they can identify your account.

Your customer account number allows support and your advisor to identify your Sarbacane account right away. It appears in the **Help** window, at the top right of the screen, and on the home page of your account settings.

## Prerequisites

-   Be logged in to your Sarbacane account.
    

## Steps

**From the Help window**

1.  At the top right of the screen, click **Help**.
    

**From the Account page**

1.  At the top right of the screen, click your avatar.
    
2.  In the left-hand menu, click **Home**.
    

## Expected result

-   In the **Help** window: at the bottom right, your number appears after the label **Account no.:**.
    
-   On the **Home** page: your number appears below the heading “Welcome to your account,” after the label **Account no.:**.
    

![](https://staticfiles.gleap.io/ghelparticle/cT7jMZNZlKK1l0u57ZKOcdibNYApArRw8Jl0LDjUFqiLC8spkd8vxbhjb7Vl1UKkecjgMzCtyGS.png)

## Troubleshooting

### The account number is not displayed

Give support the email address you use to log in to Sarbacane: it can also be used to identify your account.

## Related articles

-   [How do you log in to your Sarbacane account?](https://help.sarbacane.com/en/articles/130.md)
    
-   [How to access and manage your account settings in Sarbacane?](https://help.sarbacane.com/en/articles/79.md)