What is Two-Factor Authentication?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Two-factor authentication is a security measure intended to protect administrators and users.
Two-factor authentication is not enabled by default; it is up to the account administrator to activate it for all user accounts, or for users to activate it for their own account if the administrator has not taken the initiative.
The process is simple:
1. For each login attempt, an additional login interface appears
2. On this interface, entering a code is required.
3. An email is sent to the user attempting to log in, containing the code.
Entering this code grants access to the user space under normal usage and browsing conditions.
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