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Two-factor authentication
I am a User, How to Enable or Disable Two-Factor Authentication?
I am a User, How to Enable or Disable Two-Factor Authentication?
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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Several scenarios:
If your account administrator enforces two-factor authentication for all accounts:
No action is required on your part; two-factor authentication is enabled by default and cannot be disabled.
If the administrator does not enforce two-factor authentication:
You can choose to activate it only for your account and, in the future, deactivate it as you wish.
Here are the steps to follow:
- Once logged into your user account, go to your profile settings.
- The "profile" section is displayed by default.
- A switch is present; if it is grey, two-factor authentication is disabled. If it is blue, two-factor authentication is enabled.
- Click on this switch until you achieve the desired color.
Good to know: if your account administrator decides to activate and then deactivate the functionality, it is up to you to manually activate it for your user account following the steps outlined above.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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