IP Access Restriction
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
It is possible to restrict access by allowing only specific IP addresses or IP ranges. This feature helps protect your account against unauthorized logins.
If no restriction is applied, all IPs are allowed to access the account.
Steps to access the Access Restrictions tab
- Log in to your administrator or owner account.
- Go to the Security menu in the account settings.
- Click on the Access Restrictions tab.
Add an IP address or IP range to the whitelist
- In the Access Restrictions tab, click on the Add Restriction button.
- A new screen appears:
- Enter the IP address (e.g., 192.168.0.1) or IP range (e.g., 192.168.0.0/24) to allow.
- Ensure the entered address follows the expected format using the help guide displayed in the field.
- Click on Save.
⚠️ Note: By default, all IPs are allowed if no IP has been added to the list.
View, edit, or delete existing restrictions
- Existing restrictions are displayed in a table:
- IP / IP Range
- Creation date
- User who created it
- Modification date
- User who made the modification
- Edit a restriction
- Click on the edit icon next to the relevant restriction.
- Make the necessary changes, then click on Save.
- Delete one or more restrictions
- Check the boxes next to the restrictions to delete.
- Click on the Delete Selection button to remove them in bulk.
Best Practices
- Ensure that the allowed IPs include those of the administrators to avoid unintentional lockouts.
- Regularly review the restrictions to maintain an appropriate level of security.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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