Sarbacane Contacts brings together the contacts you use in Sarbacane Campaigns and Sarbacane Forms: contact lists, targeting, unsubscribe lists and the bounce list (NPAI). Contacts for Sarbacane Sendkit, Sarbacane Engage and Sarbacane Chat are managed directly in each of these applications.
A Sarbacane Campaigns license: Sarbacane Contacts is included.
To open the application: on the applications page of your Sarbacane account, open Contacts.
Sarbacane Campaigns (email, SMS, automated campaigns) and Sarbacane Forms: your contacts are managed in Sarbacane Contacts.
Sarbacane Sendkit, Sarbacane Engage and Sarbacane Chat: your contacts are managed in each application.
The left-hand menu only shows icons. Hover over an icon to see its name.
Home (at the top, house icon): the number of Unique contacts and Lists, a contact search by email address or phone number (Search for a contact), the Create button to start a new list, and your most recently updated lists (Recently).
Contact directory: all the contacts in your account, across all lists, with the lists each contact belongs to.
Contact lists: your lists, split into five tabs (All lists, Standard lists, Synchronized lists, Lists of unsubscribed and Bounces).
Activity report: in real time, the receptions, opens, clicks, SMS replies, unsubscribes, complaints and bounces of your campaigns, as well as the activity of transactional emails sent with Sarbacane Sendkit. To filter, use Period and Applications in the right-hand panel.
Settings: Preferences (theme, getting started guide), Connectors, API & Webhooks and FTP access.
+ (below Settings): Import contacts or create a New list.
Trash (at the bottom of the menu): your deleted lists. You can restore them for up to 30 days after moving them to the trash.
