Once you have clicked on Switch to Sarbacane Suite, the update of your account and the transfer of your data and resources are launched asynchronously. The resources are transferred to the new version of Sarbacane in order of priority: the contact lists first, then the settings, the campaigns, etc. The most recent items are transferred first.
When the update is launched, access to the application will be interrupted for a few moments. However, even if the transfer is not yet complete, you will still be able to work on Sarbacane Suite fairly quickly.
Please note that the time required to transfer all your resources depends on the volume of data and that the transfer may therefore take some time.
If several users have access to your Sarbacane Sunrise account, please ensure that none of them is creating content or working on a campaign when you start the update.