If you had several users on Sarbacane Sunrise, here is everything you need to know to best manage the allocation of licenses.
What changes compared with Sarbacane Sunrise is that Sarbacane now operates with a system of licenses to be assigned to a user.
The licensing system indeed makes it possible to link to a user the use of Sarbacane applications and services. Thus, the account administrator can assign and/or withdraw one or more product licenses from a user, depending on their needs or role.
The user can then log in with their credentials to benefit from access to Sarbacane applications and services.
The “Suite” license is a bundled offer that provides access to all applications in the Sarbacane Suite:
Campaigns
Sendkit
Pages
Forms
Engage
Chat
Contacts.
The Suite license thus unlocks one license per application. You can also purchase à la carte licenses for one or more applications of the Suite.
The administrator is free either to assign all available licenses to a single user, or to distribute the licenses among different users of an account.
When switching to the Suite, you and all users invited to your account will have free access to all Sarbacane Suite applications until your subscription renewal date.
Upon renewal of your subscription, you will have the option to either renew your subscription with the full Sarbacane Suite at the corresponding price, or opt for a set of licenses corresponding to the functional scope you use on Sarbacane Sunrise.
It is at this point that you will determine which user must have access to which application and then decide on the number and type of licenses you need.
You cannot log in to your account with the same credentials on several computers simultaneously. Each user must have their own credentials in order to be able to connect simultaneously to the same account, and each user must have their own licenses in order to be able to use the applications of the Sarbacane Suite.
Once your account has been migrated to Sarbacane Suite, a full Suite license giving access to all applications is offered to each user of your account until the renewal date of your subscription.
It is on your renewal date that you will determine which user must have access to which application and then decide on the number and type of licenses you need.
The prices of each license are indicated per user and are charged per month if you choose the monthly subscription, or per year if you opt for the annual subscription. However, if you purchase a combined license for several products (for example, a full Suite license which in fact gives you a pool of licenses to be assigned per application), you can assign each license to the user of your choice.
First, you must have invited to your account the user to whom you wish to assign a license. Then, check the availability of licenses in the “Product license management” section of your account settings. You will see, for each product, whether the number of purchased licenses has been used or whether licenses are still available.
If at least one license remains available for the desired product, then click on the “Assign a license” button and select the user or users to whom you wish to assign the license.
You can also assign licenses to users from the “User management” section. Select the relevant user to open their profile details. Go to the “Licenses” tab and assign the desired license or licenses by checking the box on the line of the relevant product(s).
If all licenses have already been assigned, you can purchase an additional license for the module(s) of your choice by clicking on the “Purchase an additional license” button from the “Product license management” section in your account settings.
