The transition to Sarbacane Suite will be offered to you over the coming weeks.
In order to optimally support each of our clients in their transition to Sarbacane Suite, we have decided not to offer all our clients the switch to this new version at the same time.
When the transition to Sarbacane Suite becomes possible for your account, you will be informed through several channels:
Whether you are an owner, administrator, or user, a notification will appear when you log in to your Sarbacane account inviting you to switch to Sarbacane Suite. This window will appear several times in the application.
Please note that only an account owner can switch an account to the new version of Sarbacane.
If you are a user or an administrator invited to an account, you will have the option to send an email notification to your account owner so that they can proceed with updating Sarbacane. A notification in the application will be displayed when your account owner has completed the update.
If you are the owner of the account you are using, you will also receive an email notification enabling you to proceed with the transition to the new version of Sarbacane.
In all cases, the moment when you will be able to switch to Sarbacane Suite will be the subject of direct contact with our teams in order to answer your questions prior to this migration.