Sarbacane is evolving to offer a more modern, more centralized and more efficient experience. If you previously used Sarbacane Sunrise, you are now discovering Sarbacane Suite.
You may not be the owner of the account.
The email has not yet been sent or received.
Your account is not yet eligible for migration (progressive rollout).
We invite you to contact your account manager in order to review the status of your migration.
The migration is being offered gradually. You will be informed via a notification in the application, and/or an email (if you are the owner of the account).
Only the owner of the account can switch to Sarbacane Suite.
Yes, users and administrators can notify the owner, but they cannot initiate the migration themselves.
The transfer is triggered by the owner, and the data is migrated progressively (contacts, campaigns, settings, etc.). Please note that access may be briefly interrupted at the beginning. It is preferable to carry out the migration when you do not need to use the software.
No. All your data is retained and transferred to Sarbacane Suite.
No. Once the account has been switched to Suite, it is no longer possible to go back to Sunrise.
Yes, after a short interruption, you can access Sarbacane Suite even if the transfer has not been fully completed.
No, your login credentials remain the same.
No. Each account is migrated separately by its owner. However, if your account includes users, or if you are a user, the migration will indeed be carried out following the owner’s action on the shared account.
You can log in via:
https://account.sarbacane.com/auth/login
