To resend an SMS campaign in Sarbacane Campaigns, open the statistics for the sent campaign, choose who to send the message to again, then send it or schedule it. Allow seven steps and a few minutes.
A Sarbacane Campaigns license.
An SMS campaign that has already been sent.
Sufficient SMS credits: resending uses credits just like a new send.
Best practice: wait at least 48 hours after the first send before resending to your recipients.
In Sarbacane Campaigns, open My campaigns.
On the SMS campaign tile, click the three dots, then click Statistics.
At the top right of the screen, click the three dots, then click Resend a campaign.
Choose SMS.
Choose the recipients for the resend:
Recipients who received it and haven't unsubscribed: recipients who received the SMS and haven't unsubscribed.
Recipients who didn't receive it: recipients to whom the SMS wasn't delivered.
Recipients who didn't click: recipients who didn't click the link in your SMS.
Keep the original message, which is offered by default, or edit it.
Send the resend immediately or schedule it.
Note: SMS marketing sending restrictions also apply to resends (Monday to Saturday, 8 a.m. to 8 p.m.).
The follow-up appears as a new campaign in My campaigns.
A follow-up is only possible for a campaign that has already been sent. Check the campaign status in My campaigns.
