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User invitation: how to validate a sharing invitation to join another Sarbacane account?
User invitation: how to validate a sharing invitation to join another Sarbacane account?
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This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Have you received an invitation to join a Sarbacane account? Here are the steps to validate the invitation and log in to the shared account.
How to validate the sharing invitation?
When you receive an invitation email to join a Sarbacane account, simply click on the 'Accept Invitation' button in the email.
You will then be redirected to the Sarbacane form to set your password.
You can then log in with your email address and this password and access the shared account without having to create a separate account.
How to log in afterward?
When you log in with your credentials, if you have been invited to multiple Sarbacane accounts, a window will appear to allow you to choose from a dropdown list which account you want to log in to. Click on the arrow next to the account name to display the list of available accounts.
Management of invited users
The account owner and administrators retain the ability to delete a user, regardless of their role (administrator or regular user).
Once a new user is added, the account owner and administrators can modify their role and assign them specific permissions.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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