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Two-factor authentication
I am an Admin, How to Enable or Disable Two-Factor Authentication?
I am an Admin, How to Enable or Disable Two-Factor Authentication?
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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Two scenarios:
Activation or deactivation as an administrator for the entire account
This action results in enforcing two-factor authentication for all users linked to the Sarbacane Suite account.
Here are the steps to follow:
- Once logged into your administrator account, go to your account settings.
- Click the the "Security" section.
- A selector will appear; if it is gray, two-factor authentication is disabled, if it is blue, two-factor authentication is enabled.
- Click on this switch until you achieve the desired color.
Activation or deactivation as an administrator for your user account only
This action solely results in enforcing two-factor authentication for your own Sarbacane Suite space.
Here are the steps to follow:
- Once logged into your user account, go to your profile settings.
- The "profile" section is displayed by default.
- A switch is present; if it is grey, two-factor authentication is disabled. If it is blue, two-factor authentication is enabled.
- Click on this switch until you achieve the desired color.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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