Sarbacane Studio: introduction to variables

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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.

Variables within Studio have two main benefits:

  • They allow for the personalization of email and SMS templates you create, making your communications more engaging.
  • They enable standardization of this personalization, thereby preventing common input errors by your collaborators or yourself.

Please note, if your templates contain personalization variables, editing or deleting an existing variable will not update your templates.

Within the "variables" sub-menu found in the last left sidebar menu, you simply need to cumulatively associate the following when creating a variable:

  • The variable, which corresponds to the title of a specific column in the Sarbacane Contacts record of the recipient.
  • The title of this variable, which allows it to be identified by everyone within the drag and drop editor.

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