Sarbacane Forms: conditional responses
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The benefit of conditional responses
It may happen that the respondent to a form wants to specify an answer, and that you, on your side, want to refine the data collection.
Quelques exemples :
- Your respondent answers "yes" to an event invitation: in this case, will they be accompanied?
- Your respondent answers "not satisfied" in a satisfaction survey: in this case, why?
- Your respondent answers "very interested" in the announcement of a service or product: in this case, do they wish to be called back for a presentation appointment?
Integrate a conditional response step by step:
- Drag and drop a "Condition" block
- Name the column and specify whether the response is mandatory or not
- Write the question title and the various options (= answers) to check
- Drag and drop the question that will appear when the option in question is selected.
For example: if your question allows the selection of 3 answers, each answer can display its own additional response. Similarly, it is not necessary to plan an additional question for each initial response.
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