In the Sarbacane Engage application, you can use the blacklist feature to manage the email addresses and domain names that you wish to exclude from your prospecting campaigns.
This blacklist allows you to specify the contacts with whom you do not wish to communicate, or whom you no longer wish to contact. Thus, these contacts will not be included in your prospecting sequences, even if they are accidentally added to your Sarbacane Engage contact lists.
It is important to note that the Engage application has only one blacklist and that this blacklist is independent of the one managed via the Contacts application of Sarbacane Suite, which means that contacts added to the blacklist in Engage will not be added to the blacklist(s) of Sarbacane Contacts.
To access the Sarbacane Engage blacklist, go to the home page of the Engage application. In the left side menu, click on the settings symbol (cogwheel), then on “Blacklist” in the “Settings” section.
