Whether it is for reasons of changing information, such as a password, or simply to modify the sender, it is possible to update the sending email address associated with your prospecting sequences in Sarbacane Engage.
Change your sending email address
Go to your account Settings and select the Email tab.
Click on the Disconnect my email button located below the notification indicating that your email account is connected.
If you plan to change the synchronized address, take ongoing scheduled emails into consideration. Wait for the end of the relevant sequences to avoid sending emails from the same sequence from two different addresses.
Once the email address is disconnected, refer to the articles dedicated to synchronization methods to connect the new address:
Gmail / Gsuite synchronization
Gandi synchronization
Exchange / Outlook synchronization
OVH synchronization
SMTP / IMAP synchronization
The ability to update the sending email address of your prospecting emails in Sarbacane Engage ensures that your communications remain effective and consistent.