Sarbacane Engage offers features to simplify the management of your contacts and improve your interactions. One of these features is the back-to-office notification, which enables you to be informed when one of your contacts is back in the office after a period of absence.
Access your account settings via the Settings icon, then select the Profile tab.
In the User sub-tab, ensure that the Back-to-office contacts option is enabled (it is already enabled by default). If this is not the case, enable it.
Click Save to store your preferences.
Once enabled, the back-to-office contacts notification sends an automatic email to your inbox. This notification informs you that one of your contacts has returned to the office after a period of absence.
The notification email is sent 7 days after the contact’s back-to-office date. To receive this notification, it is important that Sarbacane Engage’s artificial intelligence detects a reply email from the contact indicating a period of absence as well as a return date.
By automatically receiving these notifications, you can respond appropriately to your contacts’ return to the office, thereby optimising your professional interactions.