Sarbacane Engage offers features to simplify the management of your contacts and improve your interactions. One of these features is the back-to-office notification, which enables you to be informed when one of your contacts is back in the office after a period of absence.
Receiving the back-to-office notification
Access your account settings via the Settings icon, then select the Profile tab.
In the User sub-tab, ensure that the Back-to-office contacts option is enabled (it is already enabled by default). If this is not the case, enable it.
Click Save to store your preferences.
How the notification works
Once enabled, the back-to-office contacts notification sends an automatic email to your inbox. This notification informs you that one of your contacts has returned to the office after a period of absence.
The notification email is sent 7 days after the contact’s back-to-office date. To receive this notification, it is important that Sarbacane Engage’s artificial intelligence detects a reply email from the contact indicating a period of absence as well as a return date.
By automatically receiving these notifications, you can respond appropriately to your contacts’ return to the office, thereby optimising your professional interactions.