Sarbacane Essential, Premium or Exclusive: what are the differences?

Support

Access to webinars and tutorials

✅

✅

✅

Dedicated coach

❌

❌

✅

Best practices and advice

Help center
Blog

Help center
Blog

Coaching
Help center
Blog

Access to customer service

✅
Not prioritized

✅
Priority

✅
Priority

Support request processing 

✅

✅

Priority

✅

Priority

Performance monitoring 

✅
Statistics dashboard included

✅
Statistics dashboard included

✅
Statistics dashboard included Dedicated coach

Personalized strategic advice and support

❌

❌

✅

1 monthly appointment with a dedicated coach

Creation (Campaigns, Pages & Forms)

Drag & drop EmailBuilder

✅

✅

✅

Royalty-free image library, access to Unsplash and built-in image editor

✅

✅

✅

Customizable template gallery

✅

✅

✅

Smart templates 

✅

✅

✅

Deliverability

Spam test before sending

✅

✅

✅

Customizable sending domain 

✅

✅

✅

Campaigns

Email campaigns, SMS marketing & marketing automation

✅

✅

✅

Advanced automated workflows (declarative and/or behavioral triggers)

✅

✅

✅

Advanced A/B split testing

✅

✅

✅

Predictive sending 

❌

✅

✅

Eye-tracking

❌

✅

✅

Marketing pressure management

❌

✅

✅

Contacts

Unlimited contact imports

✅

✅

✅

Automatic duplicate removal

✅

✅

✅

Automatic management of unsubscribed contacts and bounced emails

✅

✅

✅

Multi-criteria targeting

✅

✅

✅

Engagement score per contact

❌

✅

✅

Title detection

❌

✅

✅

Correction of invalid addresses 

❌

✅

✅

Pages

Responsive landing pages optimized for conversion for your email and SMS marketing campaigns

✅

✅

✅

HTML integration script

✅

✅

✅

Custom domain for your landing pages 

✅

✅

✅

Integration with Sarbacane Forms

✅

✅

✅

Forms

Unlimited form creation (data collection, updates, registrations, surveys…)

✅

✅

✅

Form integration with Campaigns and Pages

✅

✅

✅

Integration of forms as pop-ups or HTML on your website

✅

✅

✅

Enable double opt-in

✅

✅

✅

Chat

Live chat

✅

✅

✅

Knowledge base 

✅

✅

✅

Chatbot

❌

✅

✅

Conversational workflows and decision tree

❌

✅

✅

Simultaneous translations 

❌

✅

✅

Engage 

Unlimited contact imports

✅

✅

✅

Automated prospecting workflows

✅

✅

✅

Access to email templates

✅

✅

✅

Message personalization

✅

✅

✅

Monitoring dashboard 

✅

✅

✅

Team management (licenses)

✅

✅

✅

Contact collection and enrichment with LinkedIn (connector)

❌

✅

✅

Automated prospecting on LinkedIn

❌

✅

✅

Sendkit

API/SMTP Email

✅

✅

✅

API/SMTP SMS

✅

✅

✅

Advanced statistics dashboard and tracking

✅

✅

✅

Integration

Zapier connection

✅

✅

✅

SQL connector

✅

✅

✅

PrestaShop connector

✅

✅

✅

Magento connector

✅

✅

✅

WordPress connector

✅

✅

✅

API access

✅

✅

✅

Unlimited API requests

❌

✅

✅

Webhooks

❌

✅

✅

FTP connector

❌

✅

✅

Salesforce connector

❌

✅

✅