Whether you want to optimize your use of Sarbacane, master and leverage the full potential of your applications, or benefit from our expertise, choose the offer and level of support that matches your ambitions.
Discover all the features and services available for each offer.
Good to know
The distinctions between Essential, Premium, and Exclusive correspond to the different levels of support and service that you can choose from.
All our offers include high-quality support, providing access to a comprehensive range of resources, such as our help center, white papers, and blog.
It is important to note that all users and licenses associated with an account benefit from the same level of support. The level of support is determined at the owner account level, which means that users invited to an account cannot have a different level of support.
Offers in detail
To facilitate your choice, here is a detailed description of the services and features of the Essential, Premium, and Exclusive subscriptions.
Most popular | |||
Essential | Premium | Exclusive | |
Support | |||
Access to webinars and tutorials | ✅ | ✅ | ✅ |
Dedicated coach | ❌ | ❌ | ✅ |
Best practices and advice | Help center | Help center | Coaching |
Access to customer service | ✅ | ✅ | ✅ |
Processing of support requests | ✅ | ✅ | ✅ |
Performance monitoring | ✅ | ✅ | ✅ |
Personalized strategic advice and support | ❌ | ❌ | ✅ |
Creation (Campaigns, Pages & Forms) | |||
Drag & drop email builder | ✅ | ✅ | ✅ |
Royalty-free image bank, access to Unsplash and built-in image editor | ✅ | ✅ | ✅ |
Gallery of customizable templates | ✅ | ✅ | ✅ |
✅ | ✅ | ✅ | |
Deliverability | |||
Anti-spam test before sending | ✅ | ✅ | ✅ |
Customizable sending domain | ✅ | ✅ | ✅ |
Campaigns | |||
Email campaigns, SMS marketing & marketing automation | ✅ | ✅ | ✅ |
Advanced automatic scenarios (declarative and/or behavioral triggers) | ✅ | ✅ | ✅ |
Advanced A/B split | ✅ | ✅ | ✅ |
Predictive sending | ❌ | ✅ | ✅ |
Eye-tracking | ❌ | ✅ | ✅ |
Marketing pressure management | ❌ | ✅ | ✅ |
Contacts | |||
Unlimited contact import | ✅ | ✅ | ✅ |
Automatic duplicate removal | ✅ | ✅ | ✅ |
Automatic management of unsubscribers and NPAI | ✅ | ✅ | ✅ |
Multi-criteria targeting | ✅ | ✅ | ✅ |
Engagement score per contact | ❌ | ✅ | ✅ |
Courtesy title detection | ❌ | ✅ | ✅ |
Correction of incorrect addresses | ❌ | ✅ | ✅ |
Pages | |||
Responsive landing page optimized for conversion for your email & SMS marketing campaigns | ✅ | ✅ | ✅ |
HTML integration script | ✅ | ✅ | ✅ |
Customization of your landing pages’ domain | ✅ | ✅ | ✅ |
Integration of Sarbacane Forms forms | ✅ | ✅ | ✅ |
Forms | |||
Creation of unlimited forms (collection, update, registrations, questionnaires, etc.) | ✅ | ✅ | ✅ |
Integration of forms with Campaigns and Pages | ✅ | ✅ | ✅ |
Integration of forms as pop-up or HTML on your site | ✅ | ✅ | ✅ |
Activation of double opt-in | ✅ | ✅ | ✅ |
Chat | |||
Livechat | ✅ | ✅ | ✅ |
Knowledge base | ✅ | ✅ | ✅ |
Chatbot | ❌ | ✅ | ✅ |
Conversational scenarios and decision tree | ❌ | ✅ | ✅ |
Simultaneous translations | ❌ | ✅ | ✅ |
Engage | |||
Unlimited contact import | ✅ | ✅ | ✅ |
Automatic prospecting scenarios | ✅ | ✅ | ✅ |
Access to email templates | ✅ | ✅ | ✅ |
Message customization | ✅ | ✅ | ✅ |
Monitoring dashboard | ✅ | ✅ | ✅ |
Team management (licenses) | ✅ | ✅ | ✅ |
Contact collection and enrichment with LinkedIn (connector) | ❌ | ✅ | ✅ |
Automated prospecting on LinkedIn | ❌ | ✅ | ✅ |
Sendkit | |||
API/SMTP Email | ✅ | ✅ | ✅ |
API/SMTP SMS | ✅ | ✅ | ✅ |
Advanced statistics dashboard and tracking | ✅ | ✅ | ✅ |
Integration | |||
Connection to Zapier | ✅ | ✅ | ✅ |
SQL connector | ✅ | ✅ | ✅ |
Prestashop connector | ✅ | ✅ | ✅ |
Magento connector | ✅ | ✅ | ✅ |
Wordpress connector | ✅ | ✅ | ✅ |
API access | ✅ | ✅ | ✅ |
Unlimited API requests | ❌ | ✅ | ✅ |
Webhooks | ❌ | ✅ | ✅ |
FTP connector | ❌ | ✅ | ✅ |
Salesforce connector | ❌ | ✅ | ✅ |
