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If I pay by SEPA, how long will it take before I can use my subscription?

We deliver the subscription when we receive confirmation from your banking institution that the direct debit mandate has been set up. This period is gener...

We deliver the subscription when we receive confirmation of the establishment of the direct debit mandate from your banking institution. This period is generally short (2 to 3 days) but may vary depending on your bank (or stakeholders involved).

If you have not received your access after 5 business days, contact us.

If your trial period has not expired at the time of your order, you will still have access to the application while the mandate is being validated.

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