In Sarbacane, you can view and edit email behavioral tracking consent (measurement of opens and clicks) directly from your contact directory list, without opening each contact record. The change is made with an “Active/Inactive” toggle and automatically updates the contact's consent date.
Access the contact directory in Sarbacane.
In the contact directory, the “Email behavioral tracking consent” column displays an “Active/Inactive” toggle for each contact:
Active (toggle on): the contact has given their consent. Their opens and clicks are measured.
Inactive (toggle off): the contact has not given their consent, or this information has not been filled in yet. Their opens and clicks are not measured (their links still work normally).
Note: the value shown in the list is always synchronized with the one on the contact's detailed record.
In the directory list, find the contact.
In the “Email behavioral tracking consent” column, click the “Active/Inactive” toggle.
A confirmation window opens. It reminds you that the consent date will be updated automatically and that you must have the contact's explicit consent (tracked links and pixels). Click Confirm to confirm the change (or the cross to cancel). The “Learn more” link in this window leads to the help center.
You can also make the change directly from the contact's record.
Or from the list the contact belongs to.
Best practice: this change is immediate and only applies to the selected contact, without having to open their record.
The toggle switches to the new state (Active or Inactive) and the contact's consent date is automatically updated to today's date.
→ How to import tracking pixel consent in Sarbacane?
→ How to view and modify tracking pixel consent in Sarbacane?
