How does access restriction by IP work?

It is possible to limit access by allowing only certain IP addresses or specific IP ranges. This feature helps protect your account against unauthorized logins.

If no restriction is applied, all IPs are allowed to access the account.

Steps to access the Access Restrictions tab

1. Log in to your administrator or owner account.

2. Go to the Security menu in the account settings.

3. Click on the Access Restrictions tab.

Add an IP address or IP range to the whitelist

1. In the Access Restrictions tab, click on the Add a restriction button.

2. A new screen appears:

   • Enter the IP address (for example, 192.168.0.1) or the IP range (for example, 192.168.0.0/24) to allow.

   • Check that the entered address complies with the expected format using the help guide displayed in the field.

3. Click Save.

⚠️ Note: By default, all IPs are allowed if no IP has been added to the list.

View, edit, or delete existing restrictions

• Existing restrictions are displayed as a table:

  • IP / IP range

  • Creation date

  • User who created the entry

  • Modification date

  • User who modified the entry

1. Edit a restriction

   • Click the edit icon next to the relevant restriction.

   • Make the necessary changes, then click Save.

2. Delete one or more restrictions

   • Select the checkboxes next to the restrictions to be deleted.

   • Click the Delete selection button to delete them in bulk.

Best practices

• Ensure that the allowed IPs include those of administrators to avoid any unintentional blocking.

• Regularly review the restrictions to maintain an appropriate level of security.