In Sarbacane, you can change your login email address from the Profile & preferences page, Credentials tab. To confirm the change, you need your current password, then you click a confirmation link received by email after logging out of the application.
Be logged in to your Sarbacane account.
Know your current password.
Have access to the new email inbox you want to use as your login.
In the top-right corner of the screen, click your avatar: the Profile & preferences page opens on the Credentials tab.
In the Email block, click Update.
In New email, enter your new email address.
In Current password, enter your password.
To the right of the field, click the confirmation icon (the check mark ✓).
Log out of your Sarbacane session.
Open the activation email received in your new inbox.
Click the confirmation link in the message.
Important: you must log out of Sarbacane before clicking the activation link received by email. Otherwise, the email address change will not be confirmed.
Your new email address is confirmed and becomes your login for your next Sarbacane sessions.
You were probably still logged in to your Sarbacane session when you clicked the link. Log out of the application completely, then open the activation link again from your inbox.
Without access to the destination inbox, you cannot use the confirmation link. Contact the owner of that inbox or your company's administrator.
Ask your IT department to check that it is not being blocked by your company's security settings.
