In Sarbacane, you can change your login email address from the Profile section of your settings, under the Credentials block. To validate the change, click the confirmation link sent to you by email after you have logged out of the application.
Before you begin, you must:
Be logged in to your Sarbacane account.
Have access to the new email inbox you want to use as your login.
At the top right of the screen, click your avatar to access the settings.
In the Profile section, locate the Credentials block.
Next to the Email field, click Edit.
Enter your new email address.
Click the blue checkmark to confirm your entry.
Log out of your Sarbacane session.
Open the activation email received in your new inbox.
Click the validation link in the message.
Important : you must log out of Sarbacane before clicking the activation link received by email. Otherwise, the email address change will not be validated.
Your new email address is validated and becomes your login ID for your next sessions on Sarbacane.
The activation link does not validate the address change. You were probably still logged in to your Sarbacane session when you clicked the link. Log out of the application completely, then reopen the activation link from your email inbox.
You do not have access to the new email inbox. If you do not have access to the destination inbox, you will not be able to validate the confirmation link. Contact the owner of this email inbox or your company's administrator.
Are you not receiving the activation email? Contact your IT department to check whether it is being blocked by your environment's security settings.
