How to delete a user and their access permissions?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
To access the management of your users and user groups, log in to your Sarbacane account, then click on your avatar in the upper right corner.
You will be redirected to your account settings.
Click on the 'Manage users' section to access the user and user group management dashboard.
Please note : This section is only accessible to administrators and the account owner. If you do not see this section, it means you have the 'User' role and do not have the rights to manage account access and user permissions.
By default, you will land on the 'Users' tab.
To delete a user, follow these steps:
- Click on the action menu (the symbol of three dots) of the user's card you want to remove.
- Click 'Delete.'
- Then confirm your choice.
This user will no longer have access to the applications and data in your account.
Please note that the account owner cannot be deleted in this manner.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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