Licenses, Payment, and Billing
Licenses, Volume, and Offers
Can I change the level of support and services during my subscription?
Can I change the level of support and services during my subscription?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Yes, you can upgrade to a higher level of support and services at any time. The change will apply to all licenses on your account. Changing the level of subscription and services during your subscription will be billed on a prorated basis until the renewal date of your subscription.
For any other changes to the level of support and services, we recommend contacting your account manager.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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