Is it possible to subscribe to applications at different levels of support and services?

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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.

No, the level of support is common at the account level.

For example, if you choose Premium support for your first license, your additional licenses will automatically have Premium support as well.

Likewise, if you wish to upgrade from Essential support to Premium support, the upgrade will apply to all your licenses across the board

Do you need help using Sarbacane?Do you need help using Sarbacane?

Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.

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