If I have multiple users, will each have the same level of support and services?
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Yes, the level of support and services is the same for all individuals associated with your account. The level of support and services is determined at the account owner level, not at the user level. Users invited to an account cannot have a different level of support.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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