Help center
Licenses, Payment, and Billing
Licenses, Volume, and Offers
Licenses, Payment, and Billing
Licenses, Volume, and Offers
If I have multiple users, will each have the same level of support and services?
If I have multiple users, will each have the same level of support and services?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Yes, the level of support and services is the same for all individuals associated with your account. The level of support and services is determined at the account owner level, not at the user level. Users invited to an account cannot have a different level of support.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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