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Can I log into Sarbacane applications on multiple computers?
Can I log into Sarbacane applications on multiple computers?
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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
You cannot log in to your account with the same credentials on multiple computers or devices simultaneously. Sharing credentials poses a significant risk: the logged-in user may be logged out, potentially resulting in the loss of content being edited.
For security reasons, each user must have their own credentials to log in simultaneously to the same account. Additionally, each user must be assigned their own licenses to use Sarbacane Suite applications.
This means that if multiple users want to access Sarbacane applications from multiple computers, each must log in separately on each device using their own credentials and possess their own licenses for the desired applications.
To avoid any inconvenience, you can independently purchase individual licenses on the Sarbacane Store.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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