Can I log into Sarbacane applications on multiple computers?

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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.

You cannot log into your account with the same credentials on multiple computers or other devices simultaneously.

For security reasons, each user must have their own credentials to be able to log into the same account simultaneously. Additionally, each user must be assigned their own licenses to be able to use the applications in the Sarbacane Suite.

This means that if multiple users wish to access Sarbacane applications from multiple computers, each must log in separately on each device using their own credentials and possess their own operating licenses for the desired applications.

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Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.

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