Help center
Email prospecting
Prospecting Sequences
Email prospecting
Prospecting Sequences
Sarbacane Engage: How to set up a prospecting sequence?
Sarbacane Engage: How to set up a prospecting sequence?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
If you have created and edited your prospecting sequence, you will need to set it up before implementing it.
To do so, go to the "Settings" tab of your sequence. There you will find several configuration options, including:
- Activate tracking to follow the open and click rates of your sequence in the "Statistics" tab.
- Add an unsubscribe link to allow your prospects to easily opt out and comply with GDPR, while improving your deliverability.
- Choose whether or not to allow the re-engagement of contacts already engaged in other sequences.
- Configure the delay after which a prospect will be considered as "Did not respond" from the time they receive the last email of your sequence.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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