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Sarbacane Engage: How to delete a personalization variable?
Sarbacane Engage: How to delete a personalization variable?
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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Ensure you have the Manager role in Sarbacane Engage to be able to delete variables. Note that it is not possible to delete native variables.
To delete a variable:
- Go to the Settings section, then select the Variables tab.
- Click on Defaults at the top right, then use the dropdown menu to choose Custom. This will display the variables you have created.
- A new page will appear, showing a list of your custom variables. Locate the variable you wish to delete and click on the Delete link located all the way to the right.
- A window will pop up to confirm your choice. Click on the “Confirm” button to finalize the deletion.
By following these steps, you can easily manage and delete the custom personalization variables you have created in Sarbacane Engage.
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