A sending credit lets you send an email to a recipient from Sarbacane Campaigns or Sarbacane Sendkit, or an SMS from Sarbacane Campaigns. An email up to 194 KB costs 1 credit per recipient. An SMS of fewer than 160 characters to France also costs 1 credit.
Up to 194 KB : 1 credit per recipient.
Over that limit : 1 additional credit per recipient for every 194 KB increment. Example: a 300 KB email costs 2 credits per recipient.
Images : your images are hosted automatically (5 MB included per campaign), which limits the message size.
To France, fewer than 160 characters : 1 credit per recipient.
More than 160 characters : 2 credits per recipient.
More than 300 characters : 3 credits per recipient.
International : the cost varies by country. See How many credits does an SMS use in Sarbacane?
Important : certain elements (special characters, links, dynamic fields, or legal notices) increase the total number of characters in your SMS and may push your message into the next credit tier.
No. Email credits are specific to each product: Sarbacane Campaigns credits cannot be used in Sarbacane Sendkit, and vice versa. SMS credits apply only to Sarbacane Campaigns, as Sarbacane Sendkit does not send SMS messages.
