To send email campaigns with Sarbacane Campaigns, it is essential to have an active license, as well as Email routing credits. If you hold a Sarbacane Campaigns license but your routing credits are exhausted, you will still have the possibility to create a campaign, but you will not be able to send it until you have topped up your credits.
You can check the balance of your routing credits by consulting the Consumption section in your Sarbacane account settings.
If you notice that you no longer have available credits, you can easily purchase more by following these steps:
Go to your Sarbacane account settings.
Click on the Edit button if you wish to adjust the number of credits included in your monthly or annual subscription according to your long-term needs.
If you only need routing credits on an occasional basis, you can choose the Booster pack option. This will allow you to purchase a bundle of credits without any renewal commitment.
Once your order has been confirmed, your routing credits will be added to your account. At that point, you will be ready to send your email campaigns without interruption.