The minimum volume depends on your Sarbacane Campaigns or Sarbacane Sendkit subscription plan: it is the first credit tier, already included in the subscription price. You cannot pay less for a lower volume. If you need more than the volumes offered, your account manager can make you a custom offer.
The price increases by tier, based on the volume of email or SMS credits included in your subscription.
It also depends on your subscription type: monthly or annual.
Monthly subscription: your credits arrive every month.
Annual subscription: you receive all your credits at once.
In both cases, the first credits arrive as soon as your order is confirmed.
The first volume tier is included in the subscription, in addition to access to the application and support. If you choose the lowest volume, you therefore only pay for access to the application and support from our teams. Needing less than this tier does not lower the price.
The volumes offered are tiers set in advance. For a custom volume, book an appointment with your account manager: in the Usage section of your account, click Modify. You can also contact them directly.
For a one-off need for Sarbacane Campaigns emails, you can also purchase a top-up pack (see How can I purchase additional email or SMS credits in Sarbacane?).
