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Your account

Your account

Frequently asked questions

2 posts
Where can I find my customer account number? I believe my account has been compromised. What is the process to follow?

Settings

10 posts
How to manage and modify my profile settings? How to change my login address? How to change my Sarbacane account password? I forgot my password. What should I do? How to add/modify a notification address (routing information, quotes, billing)? How to change the interface language? How to Activate and Deactivate the Smart Content Feature? How to enable/disable the Chat bubble in Sarbacane? How to check the consumption history of my account? How to manage the Sarbacane Suite applications available on my account?

Sharing your account

9 posts
Presentation of the user and group management dashboard What are the different user roles and permissions?  How to create and manage user groups? How can I add users to my Sarbacane account? How to delete a user and their access permissions? User invitation: how to log in to a shared account as an invited user? User invitation: how to validate a sharing invitation to join another Sarbacane account? How to limit the email and SMS credit consumption of a group of users? How to manage sharing permissions for a resource (campaign, lists, template, form, etc.)?

Two-factor authentication

4 posts
What is Two-Factor Authentication? How Does Two-Factor Authentication Work? I am an Admin, How to Enable or Disable Two-Factor Authentication? I am a User, How to Enable or Disable Two-Factor Authentication?

Other categories

Get started Email campaigns Contact management SMS marketing Automated campaigns Forms Landing pages Licenses, Payment, and Billing Template creation / Graphic Design Data Protection Deliverability and domain names Email prospecting Artificial Intelligence Live chat & Chatbot Connectors