Email prospecting
Sarbacane Engage Settings
Sarbacane Engage: How to change the sending email address of your prospecting emails?
Sarbacane Engage: How to change the sending email address of your prospecting emails?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Whether it's for reasons of changing information, such as a password, or simply to modify the sender, it is possible to update the sending email address associated with your prospecting sequences in Sarbacane Engage.
Changing Your Sending Email Address
Access the Settings of your account and select the "Email" tab.
Click on the "Disconnect my email" button located below the notification indicating that your email account is connected.
If you plan to change the synchronized address, consider the ongoing scheduled emails. Wait for the concerned sequences to end to avoid sending emails from the same sequence from two different addresses.
Once the email address is disconnected, refer to the dedicated articles on synchronization methods to connect the new address:
- Gmail / Gsuite synchronization
- Gandi synchronization
- Exchange / Outlook synchronization
- OVH synchronization
- SMTP / IMAP synchronization
The ability to update the sending email address of your prospecting emails in Sarbacane Engage ensures that your communications remain effective and consistent.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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