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Sarbacane Engage: How to synchronize your Gandi email address with Sarbacane Engage
Sarbacane Engage: How to synchronize your Gandi email address with Sarbacane Engage
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Syncing your email addresses with Sarbacane Engage is a crucial step to ensure smooth and effective prospecting. If you use Gandi as your email host, you can connect your address directly to the platform. Discover how to perform this synchronization simply and quickly.
Follow these steps to connect your Gandi address to Sarbacane Engage:
- Access the settings of your Sarbacane Engage account, then select the Email tab. Click on the Gandi button next.
- Ensure that the email address you wish to sync is correctly displayed in the dedicated field. Fill in the required fields with the IMAP and SMTP information of your Gandi address (these details are usually accessible from the settings of your email service).
- Click on the "Connect" button at the bottom right to finalize the connection.
- A new page will open, where you will need to provide your Gandi credentials (email and password). If necessary, you can also enter advanced settings for the connection to the Gandi server. Then allow Sarbacane Engage to access your Gandi account.
- After this step, you will be redirected to Sarbacane Engage, and your Gandi email address will now be synchronized.
If the synchronization encounters problems, opt for the IMAP/SMTP protocol and set up an advanced connection.
Successfully connecting your Gandi email address to Sarbacane Engage offers you the ability to manage your communications centrally and efficiently. Take into account Gandi's specific rules and recommendations regarding the sending of prospecting emails.
Customizing your tracking domain and following best practices, such as integrating an unsubscribe link and adhering to CAN-SPAM rules, are essential to maintain optimal deliverability and ensure respectful and relevant communication.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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