Licenses, Payment, and Billing
Licenses, Volume, and Offers
Is it possible to subscribe to applications at different levels of support and services?
Is it possible to subscribe to applications at different levels of support and services?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
No, the level of support is common at the account level.
For example, if you choose Premium support for your first license, your additional licenses will automatically have Premium support as well.
Likewise, if you wish to upgrade from Essential support to Premium support, the upgrade will apply to all your licenses across the board
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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