Licenses, Payment, and Billing
Licenses, Volume, and Offers
Can I add or remove licenses during my subscription?
Can I add or remove licenses during my subscription?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Yes, licenses can be purchased at any time. The licenses you add during your subscription will be billed on a pro-rata basis until the renewal date of your subscription.
For any request to remove licenses, please contact your account manager. Note that in this case, the new number of licenses will only take effect on your next billing period.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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