Sarbacane Contacts: How to Create a Contact List?

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This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.

A list corresponds to a set of contacts.

The "Contact Lists" menu allows you to import various databases into Sarbacane Suite in order to use and easily reuse them in the sending of your email campaigns, SMS campaigns, and automatic campaigns.

To create a contact list, you can:

  • On the homepage of the Contacts application, click on the "New List" shortcut, then “Create”.
  • In the left vertical menu, click on "Contact Lists" then "Create a list", or on the + then "New List".

Then choose the type of list you want to create:

  • Standard List: which you can complete by importing a .xlsx, .txt, or .csv file, by manual entry, or by copy/pasting.
  • Synchronized List: to create a list automatically fed by your business applications.
  • Opt-out list: to collect and exclude from your mailings recipients who have unsubscribed.

Once the type is chosen, name the list in the field at the top left of the screen.

You have now created a new contact list.

All that remains is to add recipients to it according to your chosen import method.

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Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).

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